Back Office

Timings : 10:30 AM to 6:00 PM

(Mon to Fri)

Get in touch with Kanpur Website Company's Back Office Directly

Rules, Regulations & Company Policy

About Contacting

  • Find contact details on contact page.

  • Drop Emails or WhatsApp Message in case of urgency after or before office hours.

  • Please do not make too much calls in a short amount of time.

  • Please do not make phone sessions too long.

  • Please be gentle while talking to a company representative, executive or employee.

About Data & Information Sharing

  • Please do not share any kind of sensitive data until required.

  • Please do not share data, files and information on WhatsApp.

  • Please mention subject while dropping emails.

  • Please do not share data in too many segments/parts.

About Time Management & project Deadlines

  • We do not support priority mode as we already published this article : http://blog.kanpurwebsitecompany.co.in/2020/10/blog-post.html

  • Please do not pay extra or insist developers, representatives or executives to complete a task or project urgently.

  • Project will not be counted as processed or running until we get complete data or information from your end.

  • Please do not count holidays or non-working days in project deadlines.

  • In some conditions, Project could be go longer than decided deadlines. Please don't be ungentle or panic in these type of situations.

About Payments & Refunds

  • Please do not make late payments, It might cause to loose progress in project.

  • Please pay decided token amount before starting a project.

  • Token amount and money used on resources will not be refunded in any conditions.

  • Pay 100% advance before starting small amount projects (< ₹ 1500).

About Working & Schedules

  • We do not design separate banners and posts for those who haven't subscribed a package.

  • Time is money. Please make your slot available before fixing any kind of online or offline meeting.

"The goal as a company is to have customer service that is not just the best, but legendary. "